Case Study: Home Assist Health achieves 70% less manual work with AutomationEdge CareFlo

Home Assist Health Slashed 70% of Manual Work with EVV Automation Powered by AutomationEdge CareFlo

Home Assist Health, a non-profit home care provider in Arizona, was struggling with time-consuming manual processes that slowed operations and created compliance risks. Caregivers and administrators spent significant time verifying EVV shift data and handling healthcare authorization checks, with some authorization work taking up to 8 hours a day. AutomationEdge’s CareFlo platform was brought in to streamline these workflows.

AutomationEdge implemented EVV automation and a member policy verification bot to capture missing shift details, update records in real time, and automate authorization checks across systems. The result was a 50% increase in process efficiency, a 70% reduction in manual verification errors, and a reduction in policy verification time from 8 hours to 1 hour 40 minutes, helping Home Assist Health improve compliance and focus more on client care.

Home Assist Health

Sara Wilson

Chief Executive Officer