Case Study: WebPT achieves 5x data processing and $700K annual labor savings with Automation Anywhere Enterprise A2019

WebPT uses cloud-based RPA enterprise A2019 platform to increase data processing by 5x, saving over $700k annually

WebPT, the leading rehab therapy platform serving 15,000 clinics and 85,000 rehab professionals, needed to consolidate customer records after acquiring BMS Practice Solutions. Transferring large volumes of data from BMS’s legacy EMR into WebPT’s system was time-consuming, error-prone, and risked disrupting customers, so the company sought a secure, scalable alternative to manual migration.

WebPT implemented the cloud‑native Automation Anywhere Enterprise A2019 RPA platform and deployed 24 bots to automate clinical documentation, scheduling, and appointment reminders while meeting security and HIPAA requirements. The automation enabled up to 35 concurrent EMR transitions, increased data-processing capacity fivefold, saved an estimated $700K annually in labor, reduced customer pain during migration, and freed employees to focus on higher-value work.

WebPT

Russell Olsen

SVP of Innovation and Product Management