Case Study: New York State Utility Company achieves 100% regulatory compliance, zero manual work, and major productivity gains with Automation Anywhere

Utility Company - Customer Case Study

A prominent utility company that produces 35–40% of New York State’s power faced stringent regulatory requirements to continuously capture time‑sensitive information from diverse sources, convert it to a standard format, and transmit the data hourly, 24/7, with complete accuracy—placing heavy burdens on IT and operations.

The company implemented a hands‑free data collection process using Automation Anywhere software robots to automate complex task‑chaining, report generation, and transmission. The solution eliminated repetitive manual work, delivered strong ongoing ROI, reduced IT setup time by 99%, achieved 100% regulatory compliance without disrupting employee workflow, and required zero hours of ongoing human intervention.