Case Study: Tech Mahindra saves 19,200 hours annually with Automation Anywhere Document Automation

Tech Mahindra saves 19,200 hours annually with Automation Anywhere

Tech Mahindra, a $5.1 billion company, faced the challenge of automating an inefficient, manual invoice processing system for one of its clients. The client's team of 15 employees was manually handling thousands of invoices each month, a process that was both time-consuming and error-prone. To address this, Tech Mahindra turned to Automation Anywhere to design a more effective solution using their Document Automation technology.

Automation Anywhere's solution involved creating a customizable "as a service" model, a first for the vendor, which leveraged their Agentic Process Automation System. This solution automated key processes like email handling, invoice conversion, and booking data into Oracle EBS. The implementation by Automation Anywhere yielded significant results, including a 90% reduction in manual effort, an 85% reduction in average handling time, and 100% accuracy, ultimately saving the client 19,200 hours annually.

Tech Mahindra