Case Study: SME Customer Service, Inc. achieves 100% data accuracy and 38% increased work capacity with Automation Anywhere

SME Customer Service, Inc. - Customer Case Study

SME Customer Service, Inc., an Oklahoma-based debt and judgment collection firm, needed precise, up-to-date client information to run its operations. The challenge was automating data collection and consolidation without sacrificing accuracy or client data privacy.

The company deployed task robots to perform scheduled or ad hoc data collection and updates. The automation delivered 100% data accuracy and security, eliminated errors, and increased work capacity by 38%, giving SME more workforce capacity without adding headcount.

SME Customer Service, Inc.