Case Study: Global Bank achieves 40% HRMS automation and $1M annual savings with Automation Anywhere

RPA with Machine Learning: Automates HR Function for Global Bank

This global development-focused bank, operating in 120 locations with over 10,000 employees from 170 countries, struggled with a high-volume, multi-language HR onboarding process. Five staff manually sorted and validated hundreds of semi-structured forms, performing 12+ checks and entering data into the HRMS—a slow, confusing, error-prone workflow that was difficult to scale.

Automation Anywhere deployed scheduled Task Bots together with IQ Bot to digitize, classify, extract and post-validate form data, automatically entering records into the HRMS. The automation now handles 40% of HRMS volume (60% of forms cataloged), achieves 91% straight-through processing and zero errors on processed forms, saves 70% of processing time, and delivers about $1M in annual cost savings.