Case Study: Quad/Graphics achieves a $10M/day cash-flow boost and enterprise-wide RPA adoption with Automation Anywhere

RPA Differentiates Leading global marketing services provider from the Pack

Quad/Graphics, a leading global marketing services provider serving the manufacturing industry, needed to cut waste and boost employee productivity as digital disruption reshaped the market. With a LEAN continuous-improvement culture, the company piloted robotic process automation (RPA) to eliminate repetitive finance and operational work and free staff for higher-value, customer-facing tasks.

Partnering with Ernst & Young and Automation Anywhere, Quad/Graphics expanded RPA from finance into 19 departments, deploying 46 bots to automate 20 complex and 26 simple processes and getting bots into production in just 10 weeks. Billing automation alone reduced manual reporting, sped collections and increased cash flow by about $10 million per day; the company plans to expand RPA more than 200% within 12 months.

Quad/Graphics

Sarah Butzer

Controller