Case Study: Network International achieves 70% reduction in manual processing time with Automation Anywhere

Network International reduces manual processing time by 70% with Automation Anywhere

Network International, a prominent payment provider in the UAE, faced the challenge of enhancing its operations and elevating customer experience during a period of expansion. To address this, the company partnered with vendor Automation Anywhere to implement its intelligent automation platform.

Automation Anywhere's solution involved a centralized approach and actively involving operations employees in the automation process. The vendor helped Network International automate over 50 business operations processes and 100+ sub-processes, including card management and customer requests. This implementation resulted in a remarkable 70% reduction in manual processing time, significantly increasing efficiency and productivity for the company.

Network International