Case Study: Maximus achieves $2.5M in annual savings with Automation Anywhere

Maximus saves $2.5M annually with Automation Anywhere

Maximus, a leading provider of government services worldwide, sought to leverage emerging technologies for its digital transformation. The company faced challenges with numerous manual, time-consuming processes that were dragging down employee productivity across various departments, including contact centers and back office operations. To address this, Maximus partnered with Automation Anywhere to implement intelligent automations.

By deploying Automation Anywhere's intelligent automation, Maximus automated a wide range of processes such as premium refund processing, employee provisioning, and workforce management scheduling. This solution led to significant efficiency gains, including reducing a manual review process from weeks to under two days. The implementation resulted in annual savings of over $2.5 million for Maximus. With 39 automations in production and 100 more planned, Automation Anywhere has positioned the company for continued future growth and savings.

Maximus