Case Study: Lumevity achieves faster health plan process transformation with Automation Anywhere Process Discovery

Lumevity cuts client onboarding time by 70% with Automation Anywhere

Lumevity, a Highmark Health subsidiary, faced the challenge of identifying the best opportunities for automation within its health plan operations without causing disruption. To tackle this, they turned to Automation Anywhere and used its Process Discovery product. The goal was to analyze processes in areas like client onboarding and benefits coding to define a prioritized to-do list for transformation and automation.

By deploying Automation Anywhere's Process Discovery tool, Lumevity gathered detailed process intelligence in just two weeks. This solution enabled them to identify high-impact automation opportunities, leading to significant results including up to 70% time saved in client onboarding and a 40% reduction in data entry time. Automation Anywhere’s technology provided the swift insights needed to enhance efficiency, accuracy, and job satisfaction.

Lumevity