Case Study: Leading Life Insurance Company achieves rapid ROI and $200K annual savings with Automation Anywhere

Leading Life Insurance Company Enjoys Rapid ROI

One of the nation’s largest life insurance and financial services companies (≈2,500 employees, $4B+ revenue) needed to modernize manual, time‑intensive processes running on legacy systems. Human Resources faced a backlog of ~60,000 digital employee records plus ~1,000 new records per month—work that would have taken a single person over two years—so the company ran a rigorous proof‑of‑concept and selected Automation Anywhere as its long‑term RPA partner.

Using the Automation Anywhere Enterprise platform, a small in‑house team built and deployed one customized bot per process to handle end‑to‑end tasks (HR record processing and physician statement ordering). The bots cleared the 60,000‑record backlog in two months, deliver over 120 hours of labor savings per month, produce ~$200K annual savings, achieved ROI in 2 months, and enabled the company to prioritize and scale additional automations across the enterprise.