Case Study: Large National Telecommunications Company achieves automation of 7 finance groups and saves 4,000 hours/month with Automation Anywhere

Large Telco Automates 7 Finance Groups in 18 Months

A large national telecommunications company faced an overwhelmed finance organization that was stretched thin by manual back-office processes and unable to focus on strategic digital transformation. Hiring more staff was not a sustainable option, so the finance team needed a fast, secure way to free people from repetitive tasks and demonstrate measurable value.

The company deployed and scaled the Automation Anywhere Digital Workforce platform, training a finance SME in two weeks and moving the first bot to production in 4.5 months. Over 18 months the program expanded from one bot to about 20 automated processes supporting seven finance groups, saving roughly 4,000 work hours per month, growing the finance automation team 200%, reducing security risk (e.g., unattended SAP invoice processing), and establishing a Center of Excellence to help other departments start their automation journeys.