Case Study: KPMG achieves enterprise-scale automation and AI impact with Automation Anywhere

KPMG scales agentic automation with Automation Anywhere to unlock $150M in opportunities

KPMG, a global provider of audit, tax, and advisory services, sought to streamline operations and eliminate inefficiencies by scaling its automation initiatives. Partnering with vendor Automation Anywhere, KPMG aimed to evolve from traditional RPA to more advanced, scalable AI agents, leveraging the Agentic Process Automation System.

Automation Anywhere implemented a solution combining Document Automation and AI agents, orchestrated through their Agentic Process Automation System. This allowed KPMG to automate complex processes in HR, finance, and training. The results included an impact of $90 million, a $50 million reduction in back orders, a $30 million cut from days sales outstanding, and the identification of $150 million in future automation opportunities, building confidence to scale agentic automation enterprise-wide.

KPMG