Case Study: KeyBank achieves faster, stronger AML investigations with Automation Anywhere

KeyBank removes 105,000 manual touchpoints with Automation Anywhere

KeyBank, one of the nation's largest financial services companies, faced a manual and time-consuming challenge in its Anti-Money Laundering (AML) investigation referral workflow. The bank partnered with Automation Anywhere to reinvent this critical process using intelligent automation and generative AI technologies.

Automation Anywhere implemented an AI-powered solution that automated the extraction and validation of data from referrals, analyzed them for risk, and automatically escalated high-risk cases. This resulted in the removal of 105,000 manual touchpoints and the automation of over 400 processes. The solution provided KeyBank with early risk identification, stronger compliance, and faster escalations, securing the bank and its clients.

KeyBank