Case Study: Juniper Networks achieves faster billing and reduced risk with Automation Anywhere

Juniper Networks cuts billing cycle time 100% with Automation Anywhere

Juniper Networks, a technology pioneer specializing in high-performance network infrastructure, sought innovative ways to cut costs and add value to support its aggressive market growth. Their Global Business Services group aimed to reduce manual, non-value-added work in finance, particularly in the billing process, which was prone to errors and inefficiencies. To address this challenge, they partnered with Automation Anywhere for an intelligent automation solution.

Automation Anywhere implemented a robotic process automation (RPA) solution to streamline Juniper Networks' invoice submission and billing processes. This automation eliminated manual tasks, reduced errors, and added better controls. The results were significant, including a 100% reduction in process cycle time, a 33% reduction in manual labor, and the creation of unlimited billing capacity that operates 24/7. This also led to faster invoice delivery to customers and an improved cash collection cycle by two days.

Juniper Networks