Case Study: Vapotherm achieves faster order processing and $30K annual savings with Automation Anywhere

Helping patients in respiratory distress while increasing order processing efficiency

Vapotherm, a 350‑person medical technology company in Exeter, NH, develops and commercializes high velocity therapy used to treat respiratory distress. When COVID‑19 drove sudden, large demand for its products, the company’s lean operations struggled to process orders and support remote customer service quickly, prompting a move to automate manual processes.

Vapotherm adopted Automation Anywhere Enterprise A2019, deploying bots to automate scorecard reporting and auto‑assign order tickets so processors could prioritize shipments. The automation cut reporting from hours to minutes, saved about 10 hours weekly (roughly $30,000 annually), accelerated order processing and deliveries, and has since been expanded across sales, finance and other functions.

Vapotherm

Chris Ouimette

Business Systems Analyst