Case Study: Fortune 500 Company achieves faster order-to-cash processing with Automation Anywhere IQ Bot

Fortune 500 company brings structure to unstructured data

A Fortune 500 Company, a top storage provider for hybrid cloud data centers, struggled with highly variable quarter-end order-to-cash demand and a manual process that required 50 FTEs to complete more than 16 validations against ERP quotes. The company’s previous digitization efforts also proved costly and difficult to manage, creating backlogs and making it harder to maintain fast customer support.

Automation Anywhere implemented IQ Bot and Enterprise RPA to automate the order-to-cash workflow for unstructured data. In just five weeks, Automation Anywhere helped the company automate 20% of the process with 75% straight-through processing, 4X faster setup, and $350K in savings within three months, while freeing 8 FTEs for higher-value work and enabling on-demand scaling at quarter end.