Case Study: EY achieves 3X greater efficiency with Automation Anywhere

EY boosts productivity 29% with Automation Anywhere

EY, a global leader in assurance, tax, transaction, and advisory services, faced a challenge with its client, a heavy machinery manufacturer. The client's supply chain management (SCM) team was struggling with time-intensive manual processes to resolve interface-driven data errors between its mainframe and business applications, which caused delays and opened workflows to additional mistakes. They partnered with Automation Anywhere to implement an Robotic Process Automation (RPA) solution to address these inefficiencies.

Automation Anywhere worked with EY to deploy bots that continuously search for error records, resolve them using a rule-based system, and complete the workflow by sending a resolution email. This solution resulted in a 29% productivity increase and greater efficiency for the client, while reducing errors to zero. Following the successful pilot, the client expanded the use of Automation Anywhere's automation to other areas of its global operations.

EY