Case Study: CCBIJ achieves 300K hours saved annually with Automation Anywhere

CCBIJ saves 300K hours annually with Automation Anywhere

The customer, a major beverage brand in Japan, faced a challenge after a major merger consolidated its back-office operations. Needing business process reform but finding external development costly and internal IT talent limited, the company turned to Automation Anywhere to implement a citizen development model using its automation products.

Automation Anywhere's solution empowered employees to become citizen developers, leading to the creation of over 600 automations. This initiative saved 300,000 hours annually, improved digital literacy, and positioned the company for future system reforms. The vendor's platform, including new generative AI integrations, is now being used to further scale automation capabilities and optimize operations.