Case Study: Hitachi Solutions achieves over US$1M in process savings and faster automation with Automation Anywhere

Better processes for happier clients with FortressIQ

Hitachi Solutions, Ltd., a Tokyo-based digital-transformation and IT services firm, needed faster, scalable, enterprise-wide process intelligence to find the next generation of optimization opportunities. Years of cloud migration and automation left them constrained by slow, manual process mining and interviews, limiting their ability to eliminate bottlenecks and scale RPA with Microsoft Power Platform.

By deploying FortressIQ Process Intelligence and integrating its insights with Microsoft Power Platform and Power BI, Hitachi automated discovery of high-impact process improvements and identified tasks ideal for no-code RPA. In under two weeks they uncovered over US$1 million in potential savings through process standardization and automation, eliminated high-load steps, surfaced worker-level variations for best-practice rollout, and accelerated rapid automation with Power Automate.

Hitachi Solutions