Case Study: Ahold Delhaize USA saves 69,000 FTE hours with Automation Anywhere RPA

Ahold Delhaize saves 69,000 FTE hours with Automation Anywhere

Ahold Delhaize USA's shared services branch, Retail Business Services (RBS), faced a challenge in reducing internal costs and minimizing manual errors within its finance operations without requiring changes from its numerous application vendors. To bridge this gap, RBS implemented robotic process automation (RPA) from vendor Automation Anywhere.

The solution from Automation Anywhere automated complex processes in accounts payable, accounts receivable, and inventory, deploying over 65 bots in production. This resulted in savings of over 69,000 full-time equivalent hours, automated 75% of finance-eligible processes, and significantly reduced errors and rework, allowing RBS to pass cost savings onto its customers.

Ahold Delhaize