Case Study: a subsidiary of a major automaker achieves major efficiency gains with Automation Anywhere

A subsidiary of a major automaker boosts efficiency 63% with Automation Anywhere

The customer, a subsidiary of a major automaker, was challenged by its reliance on 40-year-old legacy systems and manual, error-prone processes that were labor-intensive and costly. To streamline these complex operations, the company partnered with vendor Automation Anywhere to implement its Intelligent Automation platform, beginning with robotic process automation (RPA).

Automation Anywhere's solution started with a proof of concept for invoice processing and evolved into a full Intelligent Automation program incorporating AI and API-based validation. This resulted in the automation of over 125 business processes, including warranty claims and invoice processing. The automaker achieved a 167% efficiency improvement in warranty claims, a 63% improvement in invoice processing, and annual savings of 43.8 million INR.