Case Study: Granite Telecommunication achieves $635,000 in monthly savings with Automation Anywhere

A quick and massive automation rollout yields $635,000 in monthly savings

Granite, a North American provider of advanced communications and technology solutions, needed rapid automation while planning a longer-term migration. Faced with disparate systems and heavy manual workloads, the company sought quick wins and fast staff training, adopting the Automation Success Platform to connect systems and relieve employees’ manual burden.

By forming an internal CoE and completing Automation Anywhere University in eight weeks, Granite deployed 80+ automations in nine months—covering invoice processing, quoting, collections reconciliation, billing reports, and field technician coordination—saving $635,000 and roughly 15,000 hours per month. The SME-driven approach sped adoption, freed employees for higher-value work, created a growing pipeline of requests, and positioned Granite to exceed 100 automations and expand citizen development.

Granite Telecommunication

Paul Kostas

Vice President of Strategic Infrastructure Management