Case Study: Arab National Bank (ANB) saves 64K+ hours in 19 months with Automation Anywhere

A profitable investment: How Arab National Bank saved 64K+ hours in 19 months

Arab National Bank (ANB), a Riyadh‑headquartered Saudi joint‑stock bank established in 1979 and among the region’s largest banks, sought to streamline operations, improve work quality, and cut costs across central operations, loans, compliance, HR, treasury, and customer care. The bank identified robotic process automation (RPA) as the path to reduce manual effort, eliminate backlogs, and improve regulatory compliance.

Working with Orion Valley and Automation Anywhere, ANB migrated to the Automation 360 platform and automated 72 main processes, migrating 100+ bots with zero downtime. The program processed 2.5M transactions, saved more than 64,000 hours in 19 months, reduced certain task execution time by 64%, eliminated errors, and enabled thousands of daily account actions to complete on time—delivering clear ROI and a scalable foundation for further automation.

Arab National Bank (ANB)

Yousef A. Alabdulkareem

Head of Business Analysis & RPA