Case Study: Cargill saves $10M+ annually and cuts order processing to under 1 minute with Automation Anywhere

Less Than a Minute, More Than $10M Saved Cargill’s Agentic AI Deployment Pays Of

Cargill, a global supply chain partner serving food and agricultural markets, was struggling to process thousands of incoming orders in many different formats. The manual workflow was time-consuming, delayed shipments, and created strain for customer service teams. Automation Anywhere helped Cargill address this challenge with its Agentic AI capabilities.

Automation Anywhere implemented a Support AI Agent that extracted order details from Salesforce, applied business rules, validated inventory, completed orders, and sent confirmation emails. The solution automated 70% of the order process, cut processing time to under 1 minute per order, and is saving Cargill an estimated $10 million to $15 million annually.

Cargill

Alfonso Garbanzo

IA Tech Services Manager