Case Study: Largest US Bank achieves record-time digital transformation with Automation Anywhere

5th Largest US Bank Leverages Embedded Automation to Transform the Experience of 60,000+ Individuals

The Largest US Bank, the 5th largest bank in the country with 60,000+ employees, needed a digital transformation to support a major acquisition while also addressing employee burnout and a talent crisis. It turned to Automation Anywhere and its embedded automation approach to streamline operations and reduce the heavy volume of manual work across the organization.

Automation Anywhere embedded intelligent RPA bots into core applications like SharePoint and custom-built banking apps, automating HR, finance, anti-money laundering, retail, back-office, operations, and backend processes. The result was a 70% reduction in manual processing and costs, plus a record-time acquisition completed in just 11 months, while improving productivity and giving employees more time for higher-value work.