Automation Centre
26 Case Studies
A Automation Centre Case Study
When fast-growing software company Tivoli Systems needed tools to manage their global software services division, they faced the challenge of tracking time and expenses, creating a training registration system, and monitoring charges against contracts. They turned to vendor Automation Centre and its Time Tracker and Training Manager products to find a solution.
Automation Centre implemented a system that allowed Tivoli's consultants worldwide to enter time and expenses electronically and charge them back to customers. The solution also automated the entire training lifecycle. The project was a success, leading to improved global operations. As a result of this success, Tivoli returned to Automation Centre to implement an additional project management solution using their Project Tracker framework.