Case Study: ING Canada improves project cost tracking and employee relations with Automation Centre's Tracker Suite

ING Canada - Customer Case Study

ING Canada, a large financial institution, sought an IT management solution to leverage its existing infrastructure and improve employee relations with a flexible overtime system. It chose the Tracker Suite from Automation Centre after evaluating several other vendors, impressed by the vendor's customer base and the software's significantly lower cost.

Automation Centre’s 100% Lotus Notes-based Tracker Suite was well-aligned with ING's technology, enabling a simple installation with high user acceptance and minimal training. The solution provided crucial tools for tracking staff effort on projects and support, integrating employees into the process and automating timecard approval for payroll. As a result, ING's management gained accurate project cost data for better decision-making, and the company greatly increased its project management efficiency.

ING Canada