Case Study: Bristol West Insurance Group boosts on-time project completion with Automation Centre's TrackerOffice

Bristol West Insurance Group - Customer Case Study

Bristol West Insurance Group faced a significant challenge in its software development, with only 30% of projects being completed on time. The company needed IT governance to review projects and allocate resources effectively, a problem complicated by its use of remote programmers. To address this, they turned to the vendor Automation Centre and implemented its TrackerOffice solution to extend their Microsoft Outlook/Exchange platform with project portfolio management capabilities.

Automation Centre's server-based TrackerOffice deployed easily, simplifying onboarding for remote staff. The solution provided managers with a complete overview of their project portfolio and delivered a customized data warehouse for real-time reporting. As a result, Bristol West saw its on-time project completion rate dramatically improve, jumping from 30% to 80%.

Bristol West Insurance Group

Kevin Brady

Project Directors