Case Study: a large UK orange retailer boosts ServiceNow test automation with AutomatePro

How a large UK ‘orange’ retailer transformed their Test Automation with AutomatePro

The large UK orange retailer sought to leverage ServiceNow's potential but lacked the internal software development expertise for effective test automation. After struggling for three years with generic tools like Selenium and Gauge, which delivered poor coverage and unreliable results, the retailer turned to AutomatePro for a solution.

AutomatePro’s platform, including its AutoTest module, provided a purpose-built solution for ServiceNow that streamlined test creation, maintenance, and execution. This implementation led to a dramatic 75% increase in automated test coverage for critical workflows. Additionally, AutomatePro helped slash the retailer's ServiceNow upgrade timeline from six weeks to two and reduced the manual effort required for each upgrade by 84 days.