Case Study: Velites Doubles Revenue with Automate.io

How Customer Experience Automation Helped a Fitness Company Double Their Revenue

Velites Sport, a Spain-based fitness brand, wanted to improve its post-purchase customer experience and drive more repeat sales, but its existing email marketing setup limited the automations it could build. To create personalized journeys based on purchase history and customer interests, Velites turned to Automate.io along with ActiveCampaign, Shopify, Unbounce, and Typeform.

Using Automate.io, Velites connected its apps and automated key workflows such as post-purchase follow-up, audience tagging, lead capture, and campaign nurturing. The result was a more personalized customer experience that helped increase repeat purchases by 5X, scale Google reviews from 1 to 1.5K, cut cost per lead in half for a Facebook lead ads campaign, and save the team about 10 hours per week, with revenue forecasted to double year over year.

Velites

Matias Hernandez

Chief Executive Officer and Co-Founder