Case Study: digitalSTROM turns smart‑home data into personalized, multilingual energy insights and audio updates with Automated Insights' Wordsmith

digitalSTROM - Customer Case Study

digitalSTROM, a smart-home company that automates lights, heaters and security systems, faced a challenge turning large volumes of energy, water and device-status data into clear, actionable insights for customers. To provide personalized, multi-language reports and status updates (in both written and audio form) and to move beyond charts and graphs, digitalSTROM adopted Automated Insights’ Wordsmith natural language generation platform.

Using Automated Insights’ Wordsmith, digitalSTROM generates on‑the‑fly, plain‑language narratives delivered via app, web and spoken responses, letting users ask about usage and get immediate, contextual answers. The solution reduced reliance on developers by enabling the marketing team to create new variables and templates, delivered stable, no‑downtime reporting, and produced clearer, more engaging customer communications that support digitalSTROM’s expansion across markets.

digitalSTROM

Martin Vesper

CEO