Case Study: Delta Motors streamlines parts reservation with Autologica Sky DMS

How they use Autologica Sky DMS features for key dealership processes

Delta Motors, an official BMW Motorrad dealer in Buenos Aires, faced a challenge with its parts inventory process. They used a shared spreadsheet for reservations, which was unreliable as anyone could modify the information, risking parts being sold to the wrong customer and causing dissatisfaction. They needed a more robust and traceable system.

The vendor Autologica implemented its Sky DMS solution, which featured a dedicated parts reservation tool. This system provided 100% traceability, ensuring parts were reserved for the correct customers upon arrival from the supplier. By switching from the shared spreadsheet to Autologica Sky DMS, Delta Motors saved a significant amount of time, eliminated errors, and greatly improved customer satisfaction.

Delta Motors

Diego Troilo

Parts and Services Manager