Case Study: Minit Auto Tirecraft triples new customers and eliminates no-shows with AutoLeap

Minit Auto Tirecraft Triples New Customers, Eliminates No-Shows with AutoLeap

Minit Auto Tirecraft, a family-owned auto repair shop in St. Catharines, faced an impediment to its growth due to an antiquated shop management platform. Their previous software was primarily an invoicing tool that did not meet their needs for CRM, customer reviews, or inventory management, leading to significant time spent on manual tasks. Seeking an upgrade, they turned to the AutoLeap shop management system.

By implementing AutoLeap, Minit Auto Tirecraft consolidated three customer management platforms into one all-in-one solution. The software automated manual tasks, service reminders, and customer communication. As a result, Minit saw a 100% decrease in its no-show rate and a 3x increase in new customers, alongside significant growth in parts margins, ARO, and Google Reviews. AutoLeap provided the tools necessary for Minit to scale its business in a way it never thought possible.

Minit Auto Tirecraft

Irfan Daya

Managing Director