Case Study: GraceFully Fixed streamlines mobile repair operations with AutoLeap

How Gracefully Fixed increased efficiency and enhanced customer experience with AutoLeap shop management software

GraceFully Fixed, a mobile auto repair business, faced operational inefficiencies using their previous management software, which was unreliable and required hours of weekly support. Owners Precious and Marquise Brown needed a more professional and streamlined solution to support their growth and better manage new accounts, leading them to seek out AutoLeap's shop management software.

By implementing AutoLeap, the business gained a seamless, all-in-one platform that optimized their field operations. The solution dramatically improved efficiency, resulting in an 89% decrease in time spent ordering parts, a 90% decrease in customer approval time, and a daily reduction of one hour in unproductive technician time. AutoLeap also enhanced customer trust and transparency, which helped to increase revenue per service ticket.

GraceFully Fixed

Precious Brown

Owner