Case Study: Serco achieves 85% efficiency improvement and 5% global revenue growth with AutogenAI

Serco Increases Efficiency by 85% andGlobal Revenueby 5% with AutogenAI

Serco, a global public‑services company working with governments in more than twenty countries, faced the challenge of inefficient knowledge management and collaboration that made accessing and organizing crucial information time‑consuming. To address this, Serco deployed AutogenAI’s knowledge management and collaboration solution following a successful pilot.

AutogenAI was integrated into Serco’s workflows to streamline information access and organization, delivering an 85% reduction in time and effort for knowledge management and enabling Serco to reallocate resources to other priorities. Serco credited AutogenAI in its 2023 Annual Report for boosting company‑wide productivity and overall performance, reporting an 85% efficiency improvement and a 5% increase in global revenue.

Serco