Case Study: Zipcar restores fleet availability and fuel operations with Autofleet

ZipCar refuels 1,000+ vehicles in under 2 weeks with Autofleet

Zipcar, the UK's largest car-sharing company, faced a significant operational threat during the national fuel crisis of September 2021. With a large portion of its 3,000-vehicle fleet at risk of being sidelined due to empty fuel tanks, Zipcar lacked a dedicated team and an efficient process to refuel its widely distributed vehicles. They turned to their vendor, Autofleet, and its AI-driven operations platform to automate and optimize a solution.

Autofleet implemented a custom refueling task flow within its mobile app for Zipcar's field operators. The platform automatically identified low-fuel vehicles, blocked them from being booked, and dispatched the nearest operator to refuel them. This optimized operation allowed Zipcar to refuel over 1,000 vehicles in less than two weeks. Autofleet's solution enabled Zipcar to maintain vehicle availability and restore fleet utilization to its pre-crisis metrics with minimal additional cost.

ZipCar