Case Study: WeedingTech achieves streamlined issue management and improved customer service with Autodesk Fusion Lifecycle

Weeding - Customer Case Study

WeedingTech designs and manufactures Foamstream, an award‑winning, herbicide‑free system for weed, moss and algae control used across amenity and utility markets. Rapid growth into 20 countries created pressure to better manage their supply chain, improve internal and external communication, and continue raising customer service standards—so they sought a single method to handle customer issue reports and approvals.

Implementing Autodesk Fusion Lifecycle gave WeedingTech a central repository and approval workflow for issue management, ensuring quality data in one place. The system lets staff enter issues quickly (even while on a customer call), provides real‑time information and easy manager approvals, and is accessible via browser or phone without special training—streamlining communication and support.

Weedingtech

Franck Balducchi

Head of Technology