Case Study: Lokhorst achieves 46% faster issue reporting with Autodesk BIM 360

Lokhorst Accelerates Reporting by 46% with Digital Issue Management in BIM 360

Lokhorst, a Dutch contractor founded in 1934, needed to go paperless to maintain its Level 5 Sustainability rating and improve efficiency across construction, renovation, and maintenance projects. The firm struggled with a paper-based QA workflow—handwritten forms, scattered Excel tracking, lost documents, and slow coordination—that made reporting and resolving issues time-consuming and error-prone. To address this, Lokhorst adopted Autodesk BIM 360 for digital issue management.

Using Autodesk BIM 360, Lokhorst implemented digital checklists and forms accessible on smart devices, added photos to issues, and centralized all project data in the cloud to keep records live and searchable. The change streamlined subcontractor coordination, sped up signoffs and handovers, and cut issue-resolution time by 46%, while eliminating handwritten forms and fragmented Excel tracking. Autodesk BIM 360 also enabled clearer visibility for site managers and clients, with Lokhorst reinforcing the rollout through training and contractual BIM requirements.

Lokhorst

Arjan Peeters

Manager Virtual Construction