Case Study: Radio Taxis Southampton doubles bookings with Autocab booking and dispatch software

Radio Taxis Southampton - Customer Case Study

Radio Taxis Southampton, a growing taxi company serving the Southampton area with 250 cars and 350 drivers, needed a reliable booking and dispatch platform to support rapid growth and increasingly high booking volumes. They worked with Autocab and used its booking and dispatch software, along with the Sigma data terminal, to help manage operations and maintain their reputation for quality, value, and 24/7 service.

Autocab’s system handled the company’s surge in demand with ease, helping Radio Taxis Southampton reach over one million dispatched jobs in record time and more than double their bookings. The business also adopted Autocab’s text facilities, including Text Booking, Text Point, and Text Back, and is upgrading from Sigma to the Minos terminal; they now send around 70,000–80,000 Text Backs per month, improving convenience and customer safety.

Radio Taxis Southampton

Wayne Mitchell

General Manager