Case Study: Network Private Hire boosts dispatch automation with Autocab

Glasgow giant Network Private Hire choose Autocab as their technology partner

Network Private Hire, the largest private hire operator in Scotland and one of the UK’s biggest, needed to replace its fixed dispatch system with a more flexible, modern platform that could support continued growth and improve the customer experience across operators, dispatchers, and drivers. The company chose Autocab as its technology partner, using Ghost Cloud Booking & Dispatch along with Phantom, Passenger App, Driver Companion, Analytics, and the iGo network.

Autocab implemented a full cloud-based dispatch solution and supported the onboarding and training process so Network Private Hire could go live ahead of the busy Christmas and New Year period. The new system is already delivering results, with staff fully operational and early feedback from operators and drivers indicating more work, more often, thanks to improved automation.

Network Private Hire

Michael Cassidy

Co-Owner