Case Study: OpenAI achieves secure, scalable enterprise knowledge access with AuthZed

OpenAI secures 37 billion documents with AuthZed

OpenAI needed to securely connect its ChatGPT service to internal enterprise knowledge sources and third-party applications like Google Drive while ensuring users only accessed documents they were authorized to see. The challenge was scaling this authorization to handle billions of documents with complex, real-time permission models without performance degradation. To meet this, OpenAI selected AuthZed and its Dedicated service for their enterprise-grade authorization infrastructure.

By implementing AuthZed, OpenAI gained a flexible system capable of modeling any third-party permission structure and handling massive write volumes. The solution successfully scaled to process over 37 billion documents with fine-grained access controls for 5 million business users. AuthZed's infrastructure provided enterprise-grade reliability and significantly reduced the operational overhead for OpenAI's engineering team, allowing them to focus on new product integrations.

OpenAI