Case Study: Northwestern Rural Electric Cooperative Association achieves streamlined check processing and fewer bad disconnects with Authorize.Net eCheck.Net

Streamline your check processing with Authorize.Net eCheck.Net

Northwestern Rural Electric Cooperative Association, based in Cambridge Springs, PA, struggled with a seasonal flood of mailed paper checks during the winter moratorium (December–April), which overwhelmed a single in‑house processor and risked incorrect disconnections and delayed payments. To modernize payments and reduce paperwork, the cooperative selected Authorize.net and its eCheck.Net electronic check service.

Authorize.net implemented eCheck.Net so transactions are taken by phone and submitted for settlement automatically each day, with emailed settlement and NSF notifications. By consolidating credit card and electronic‑check processing with Authorize.net, Northwestern Rural Electric eliminated lost mail issues, sped up processing, enabled immediate payment confirmation, streamlined billing/support/reporting, and achieved fewer bad disconnects and improved customer satisfaction.

Northwestern Rural Electric Cooperative Association

Pam Coleman

MIS Coordinator for the Cooperative