Case Study: Spoonful of Comfort achieves seamless, reliable online payments and real-time sales visibility with Authorize.Net

How It Uses Authorize.Net for More than Accepting Payments

Spoonful of Comfort, a company that sends heat-and-eat soup care packages and corporate gifts, needed a reliable, easy-to-manage payments solution to support growing online and phone orders. The business uses Authorize.Net—leveraging E‑commerce Payments, the Virtual Terminal for phone payments and refunds, and Account Updater—to accept payments and manage transactions.

Authorize.Net provides a simple, responsive platform and live customer support that Spoonful of Comfort relies on daily: the CEO checks Authorize.Net each day to monitor sales trends, quickly spot site or server issues, and process refunds or phone orders. As a result, Spoonful of Comfort has operated smoothly since launch (eight years with Authorize.Net), with faster issue detection, easier transaction handling for staff, and more reliable payment processing for customers.

Spoonful of Comfort

Marti Wymer

Chief Executive Officer