Case Study: ABM Industries achieves passwordless biometric authentication for frontline workers with authID

ABM Industries secures 100,000+ workers with authID passwordless biometrics

ABM Industries, a nearly $8 billion facilities services contractor, faced the challenge of providing secure and frictionless access to digital resources for its 100,000+ frontline workforce across global client sites. Their initial pilot using usernames and passwords proved too cumbersome. The CISO sought a multi-factor authentication solution that could work on shared devices without requiring users to type anything, prioritizing both security and ease of use.

authID provided a passwordless biometric authentication solution using QR codes and facial recognition. Employees scan their badge's QR code on a shared Android device and then complete the login with a facial biometric verification. This ensured secure access, as the QR code alone is useless without the live facial match. The implementation by authID successfully met ABM's business requirements by delivering a secure, user-friendly system for its shared device workforce.

ABM Industries