Case Study: Aura Padel achieves 3,745 in-app bookings in 3 months with Authic

How Aura Padel achieved 3,745 in-app bookings with a 97.5% return rate in 3 months

Aura Padel, a padel club, faced the common challenge of building meaningful customer loyalty and tracking player engagement beyond simple court bookings. They struggled to identify which players were returning, referring friends, or engaging with the club on social media, making it difficult to scale relationships and sustain growth. They turned to Authic and implemented its white-label loyalty app to address this.

Authic provided a branded app that created a structured system for player engagement. The solution rewarded bookings, referrals, reviews, and social follows, turning informal interactions into measurable and compounding activities. The results were significant: in three months, Aura Padel saw 609 active members make 3,745 in-app bookings, a 97.5% repeat visit rate, and generated €19,256 in referral revenue from 130 referred members, alongside hundreds of new social media follows and Google reviews.

Aura Padel

Martin

Aura Padel