Case Study: World Vision achieves seamless migration and management of 600,000 accounts with Auth0

World Vision Migrates, Manages 600,000 Accounts with Auth0 Authentication

World Vision, the largest child-focused private charity operating in nearly 100 countries with over $1 billion in U.S. annual revenue, needed to improve donor experience across multiple platforms while migrating and managing 600,000 user accounts. The organization’s challenge was to centralize authentication without disrupting donors’ access or hurting conversions, and to support the varied technologies used by its development teams.

World Vision adopted Auth0 for its OpenID Connect compatibility, comprehensive documentation, and developer toolkits (PHP, React, Node), building a proof of concept and using a trickle migration to avoid forced password resets. The result was a seamless identity-management solution that integrated with backend systems, preserved donor conversions, sped developer workflows, and securely managed the organization’s 600,000 accounts.

World Vision

Dan Roney

Project Manager