Case Study: Zapier scales fine-grained authorization with Auth0

How Zapier unified authorization across products with Auth0’s Fine-Grained Authorization

Zapier, the automation company serving everyone from small businesses to global enterprises, needed a better way to unify authorization across its growing product suite. Its in-house approach had become inconsistent across products like Zaps and Tables, creating extra access requests and adding complexity for administrators. Zapier turned to Auth0 and Auth0 Fine-Grained Authorization (FGA) to support a scalable, enterprise-ready model.

With Auth0 FGA, Zapier centralized and standardized authorization so it could support both current and future products more easily. The result was faster development for new offerings like Canvas, reduced maintenance work, and greater consistency for customers. Zapier said Auth0 FGA saves at least half an engineer’s time per two-week sprint, and the platform delivers 99.99% control uptime to help keep workflows secure.

Zapier

Timi Chu

Group Product Manager