Case Study: ORTEC achieves 90% automation of cloud tenant registration with Auth0

How ORTEC Automated 90% of Cloud Tenant Registration With Auth0

ORTEC, a global leader in mathematical optimization serving 1,200 enterprise customers (including Walmart, Shell and KLM), needed to move sensitive customer data to the cloud but faced inconsistent identity providers and an error-prone, homegrown authentication system. Ensuring secure, compliant access across diverse customer environments was taking weeks per onboarding and risking operational disruptions for high-security clients like hospitals and logistics firms.

ORTEC adopted Auth0 to bridge multiple identity providers (Azure AD, SAML, ADFS), used Auth0 Rules to standardize claims, and built scripts/APIs to automate tenant deployment. This cut authentication setup from 10–20 days to a few days, automated 90% of cloud tenant registration, configured 25 customers (~35,000 monthly users) within months, saved resources equivalent to two FTEs, and set the stage to roll Auth0 out to 800,000 end users.

Ortec

Merlijn Gootjes

Product Manager