Case Study: a leading online casino reduces PSP reconciliation time and avoids excess charges with Aurum Solutions

Leading Online Casino cuts PSP reconciliation time by 50% with Aurum Solutions

A leading online casino faced challenges in managing its complex payment environment as it grew. With increasing transaction volumes and multiple payment service providers (PSPs), their manual reconciliation processes were struggling to deliver timely and accurate results. They needed better visibility across their payment data and sought a solution from Aurum Solutions to automate their PSP reconciliation.

Aurum Solutions implemented its automated reconciliation software, which provided three-way matching across the gateway, PSPs, and back office. The results were significant, reducing time spent on month-end reconciliation by 50% and proactively flagging uncredited transactions to improve customer satisfaction. Aurum's solution also identified potential overcharges, notably flagging an unusual fee that protected the casino from a significant excess charge.